Not at the time that you register for an account. But it will be necessary to send us some documents as proof of identity and proof of address.

Private bookmakers. We are always on the lookout for any establishment that can become a part of our service so that we can make sure that your bets are always placed at the highest of available odds in full.

Our site is completely mobile compatible through any browser, hence, there is no need for a dedicated app.

The latest on encryption is implemented along with a 2-factor authentication process, to guarantee the safety of both your personal data and the details of all of your financial transactions.

Yes, you can. In fact, we facilitate the activity by concentrating all the odds in one single display and one single account.

There is no compatibility between the platform, which is a software on its own, and any of the applications that can be purchased from the market. However, it is possible to provide an API that you can use if you have a custom design module of your own.

EUR, USD and GBP.

Yes. We accept Bitcoin, Ethereum, Neo, Litecoin, Zcash, Monero, Ripple, Dash, Ethereum Classic, Bitcoin Cash, Bitcoin Gold and others upon request.

We strongly recommend that you keep a minimum of 100 Euros or the equivalent in another currency for both transactions. Lower amounts may bring up charges and fees that you will be charged with.

You can withdraw up to the balance of the account that you had the day before that you submit your withdrawal request. For example, if the balance of your account on any given date is 500 Euros and you win another 1,000 the next day, then on that last day you can withdraw up to the 500 you had on the previous one.

No.

No, you do not.

Yes.

Yes, you can.

The simple answer is yes. In fact, we encourage you to do so. The way our platform is set up, allows you to wager up to several hundred thousand of your choice of currency at any of your bets.

When you have selected the match and the market, you will see on the bet slip the maximum amount that you can wager. It is different for every set of choices and it is dependent on the league that you have chosen, the bookmaker that makes the offer, the number of bettors that have made the same selection that you did, the total amount that has been staked, the average of the odds offered, and whether there are other important events being played at the same time.

You must send a message to support@betspider.com with a full account of the circumstances, asking us to reset your login details. You will need to mention the email address that you used to open the account.

There are 2 reasons that an account may be disabled:

1) You have not used it for quite a while.
2) You have a balance close to 0.

Our customer support will respond promptly with the reason for the de-activation and the steps that you will need to take to re-activate your account.

Financial transactions are handled 24/7 and it may take some time to process yours, therefore, there is no cause for alarm. However, if after the lapse of a reasonable amount of time, you still have the issue, please send us a message to support@betspider.com, mentioning the transaction ID and the payment method of your deposit. Our accounting department will respond to you the soonest possible.

Usually, withdrawals can take up to 24 hours to be processed. However, it is possible to have delays that have to do with either a faulty completion of the withdrawal form resulting in an automatic deletion, or, for some reason, we have not received one. You will need to send us a message at support@betspider.com, containing all the necessary information, along with the email address used to open the account and the password. We will do our best to resolve the issue the soonest possible.

You should be advised that it may take up to 24 hours to settle a bet. If after this time your bet is not settled yet, please contact our customer support team.

Yes. You can open Agent Accounts and Master Agent accounts. If you are interested, please send us a message at support@betspider.com, or contact us via the chat function of our site.

Yes, but only to be used for a custom designed module.

Standardly, in order to be compliant with the AML policy, you have to generate at least 3 times the turnover of the amount of your deposits. Read more about how we calculate turnover.