Terms & Conditions

We strongly advise you to read the following rules that govern your usage of our betting platform (https://pro.betspider.com). If you continue to use it, we will consider that you have accepted our clauses to their entirety and that you have agreed to abide and uphold them, both to their letter and to their spirit.

The following Terms & Conditions are specific to BetSpider, and serve as an addition to the general Terms & Conditions of the agent services provided by IBC Broker. In case the Terms & Conditions page is unavailable in your language, or its translation is not fully updated, the English version of the following agreement posted on BET-IBC is the source you should refer to in case of need.

Chapter 1: General Concept and Nature of the site

BetSpider does not get involved in your betting activity. You and only you are the sole responsible entity for any and all bets that you place while using our services. We cannot and will not be held responsible or liable for any loss or damage that may incur through lost wagers.

The terms stipulated herein, along with the provisions made in the Privacy Policy clauses set the ground rules for the usage of our website.

Chapter 2: Accounts

By submitting your application to open a betting account through the services of BetSpider, you acknowledge, accept and promise to abide with the following terms:

2.1. There will be no infringement to laws, rules, regulations, obligations to other entities, or any established codes of conduct, by the usage of the services provided by our site.

2.2. You are of age 18 or older.

2.3. You are in full possession of your faculties and in full legal capacity for being a party to a legally binding contract.

2.4. It is in our absolute discretion to allow or refuse permission for access to our services. It is not mandatory that we grant such permit upon submission of any relevant request.

2.5. You are obligated to maintain any and all information about your account safe and completely confidential.

2.6. You are obligated to inform us immediately if it comes to your attention that the aforementioned information is by any means compromised.

2.7. We cannot be held responsible if the use of our services is illegal in your country. You bear the sole responsibility of confirming that the legislation allows you to use betspider.com.

2.8. Any requests for refunds and/or cash-back of money that have been designated to be used for placing bets, will be rejected. Exceptions to this rule for cases of extenuating circumstances can be granted if we deem it so.

2.9. You will be asked to furnish proof of your identity before we process your first deposit request via a valid ID or passport copy and a copy of a bank statement or a utility bill.

2.10. You are NOT a resident of the following countries: Aruba, Australia, Cuba, Curaçao, Iran, Moldova, Myanmar, North Korea, Russia, Sint Maarten, the Netherlands, the United States of America and their affiliated areas of Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa and the Northern Mariana Islands.

Chapter 3: Usage of services

3.1. You are the only party liable and responsible for:

3.1.1. Understanding the content of our site, how it works and how the underlying algorithms function.
3.1.2. Using our services in the manner described in the clauses herein.
3.1.3. Checking the details of each wager (odds, limits, accuracy of the information, etc…) before submission.
3.1.4. Cooperating fully and assisting us by any means, should we need to investigate conditions of fraud, interruption, outage or any other security issue.
3.1.5. The accuracy and validity of any and all pieces of information that we may reasonably request in relation to the terms herein.
3.1.6. Abiding by the obligations that you have undertaken in time and efficiently.
3.1.7. Advising us immediately for any breach of said rules.

3.2. We reserve the right to act accordingly should we deem that:

3.2.1. You have failed to abide by your obligations
3.2.2. Your return of investment is abnormally high
3.2.3. Your betting timeline practices exceeds the normal limits

In such cases, we reserve the right to increase fees and charges while we cannot and will not be held liable for delays, damages and losses that are incurred through the breaches of trust that are mentioned above.

3.3. You are required to pass KYC (“Know Your Customer”) verification prior to making your first withdrawal, meaning that you will have to provide a copy of your ID and a copy of a utility bill or a bank statement. This procedure is a statutory requirement and is done in accordance with the applicable gaming regulation and the anti-money laundering (AML) legal requirements.

Chapter 4: Platform reliability, maintenance and suspension

BetSpider categorically states that:

4.1. Any and all pieces of information that is presented in the platform and pertain to the odds, limits and any other aspects related to the placement of wagers are given to you «as they are». We cannot and will not be held liable for any inaccuracies or errors in the data that we furnish. This is the absolute responsibility of the bookmakers.

4.2. Every piece of information that is displayed, is updated constantly. We cannot and will not be held liable if there is any change between the time that you see an offer and the time that you choose to place the order for a bet.

4.3. We reserve the right to take any action necessary (within reason) to protect the interests of all parties involved (Betspider’s, yours, third party’s), the security of the endeavor and the systems in use, or any other breach of the smooth operability, by suspending, restricting or even terminating the access to the platform until the issue is resolved. Such an instance may arise if the provisions of this agreement have been violated, you did not cooperate with us in resolution of a possible or a certified breach, or if we are obliged to uphold a legal compliance through an official notification by a governmental or any other regulatory source of authority.

4.4. Just like any living organism, our product requires maintenance, upgrading and, on occasion, repairs. In such a case we will do our best to provide reasonable prior notice and we promise to take all steps within our power to keep such instances to a bare minimum. Any suspension for the aforementioned reasons will be kept until the reason for its implementation has been satisfactorily resolved.

Chapter 5: Disclaimer

You acknowledge, agree and accept that BetSpider bears no responsibility, nor shall we be held accountable, for the following:

5.1. The nature of the platform is such that there are security risks, there can be errors and the service can be interrupted for reasons beyond our control. Every reasonable measure to minimize or even negate such occurrences will be implemented, however, there can be no guarantee that they will not happen.

5.2. Damages, losses, or any other issues that have risen as a result of your reliance to the information presented in the platform, but is, in effect, a bug, a defect or an error. However, we can be held liable if you ask us to verify the accuracy of a specific set of data and we incorrectly advise you that it is indeed so, due to negligence.

5.3. Any failures from your part or delays in managing and maintaining your account including the adequate availability of funds.

5.4. You acknowledge that accounts that have not been active (no bets placed, no money transfers) for 12 months, shall be automatically closed. In such a case, there will be no more access to the account and should there be any balance, it will not be refunded.

5.5 Any failures from your part in monitoring and verifying of all of your betting activity.

5.6. Unauthorized access to your personal information or the improper use of the services we provide.

Chapter 6: Royalties

6.1. Except the pieces of information specifically mentioned in Chapter 4, all other content, rights for the database, the data and the intellectual property, are owned exclusively by www.betspider.com. The only right that you have is the one derived by the limited usage of our services as per the terms included herein. You have no rights either to the software, or to the platform itself, or to any other aspect of the website.

6.2. Unless the applicable legislation allows, or there has been a prior written agreement with us, you cannot:

6.2.1. In any way duplicate, copy, amend, use the content to create derivative works, download, mirror the display, distribute, transmit any part or the entirety of the platform or any pieces of documentation related to it.
6.2.2. By any means reverse engineer, reverse compile, or disassemble any part or the entirety of the software.
6.2.3. Attempt to gain access to either the platform or the software for the purpose of creating a competitive product and/or service.
6.2.4. Take advantage of the access rights to the platform to provide services for third parties.
6.2.5. Use any means to commercially exploit or induce availability of the platform to third parties by way of renting, leasing, licensing, distributing, disclosing or transferring any and all parts of the platform.
6.2.6. Try to obtain for yourself or for other parties access to the platform in any other way than a contract with us.

Chapter 7: Protection

Should there be any claims, proceedings, damages / losses, costs or any other expenditure (legal fees and proceedings remuneration included), you accept, acknowledge and confirm that you will defend, compensate and release us from any harm.

Chapter 8: Limitation

8.1. Unless specifically and expressly stipulated in this contract, any and all representations, conditions and warranties or terms (even if they are implied by common law or other statute) are excluded to the limit that the legislature in effect allows.

8.2. There are absolutely no provisions in this agreement that exclude liability from:

8.2.1. Injury or death resulting from a negligent act on our part
8.2.2. Direct fraud or falsification that intends to commit fraud
8.2.3. Anything that the applicable laws stipulate that may not be excluded.

8.3. You specifically and unequivocally consent that:

8.3.1. You are nothing more than an authorized user of the platform
8.3.2. Your only rights are the ones that are derived from the privileges granted to the account holders of the platform.
8.3.3. BetSpider can only be held accountable by the account holder.
8.3.4. You explicitly and unconditionally waive any and all rights against BetSpider.
8.3.5. BetSpider will not, under any circumstances, be held liable in tort (including any breach of statutory duty or negligence) for losses of profit, business, corruption of information, indirect losses and damages, or any expenditures no matter the reason that they arose.

8.4. You acknowledge that in order to comply with the requirements of the Anti-money laundering policy, you are required to generate turnover of at least 3 times the deposited amount before you can request a withdrawal of funds available in your account. Learn more about how BetSpider calculates the generated turnover.

Chapter 9: Termination

9.1. Regardless of any other rights that we may hold or maintain, it is in our purview to discontinue your access to the platform at any time we see fit and without any liability, should we determine that:

9.1.1. There have been breaches in the terms of any of our Policies.
9.1.2. There has been an irredeemable violation of any of our terms, or (should the breech be redeemable) there has been a failure in making restitutions within 30 days from the date that a written notice of the issue has been dispatched.
9.1.3. There has been an inability for debt coverage, an insolvency, a submission to administrative proceedings, an agreement with creditors, or any similar action in any jurisdiction.
9.1.4. You have submitted to us, inaccurate, misleading, or false information.

Chapter 10: Privacy

Any and all pieces of information that you supply us with, will be handled according to the provisions of our Privacy Policy.

Chapter 11: Confidentiality

11.1. You acknowledge, accept and confirm that it is your absolute responsibility to:

11.1.1. Maintain the secrecy of any and all pieces of confidential information (either by inherent nature or marked as such) received from us including whatever pertains to your business or financial information, data and history of your betting activities, any royalties on intellectual property, relationships between business or supplier partners, or any other information on clients and activities. For reasons of clarity, this platform and the underlying software are deemed as confidential.
11.1.2. All information that is confidential must not be disclosed by any means to a third party, must be kept in secure confines and safeguarded by any and all means at your disposal in the same way that you would keep similar information of your own. Any use of said information must be used only for the purposes described in these Terms & Conditions and the usage of the platform.
11.2. It will not be considered as Confidential Information whatever data you can prove within reason that:
11.2.1. Has already been brought to your knowledge and that you are under no obligation to maintain the confidential status
11.2.2. You have developed on your own independently
11.2.3. It is imperative that they be disclosed through a valid court order, legal provisions, regulations, or governmental edicts. In such a case you are required to employ any and all means at your disposal to provide us with an advance notification of any such obligation that has been lawfully received.

Chapter 12: Player Complaints Policy

Please read carefully the stipulations on our relevant page.

Chapter 13: Closure of an account by the owner

You can request to close any account that you have registered for through our services at any time by submitting the Account Closure Request form. However:

If you are the owner of multiple accounts and you wish to close only one, you can choose to transfer any remaining balance to the account that you want to close to any other account that you are holding through us.
You must specify if you wish to PERMANENTLY terminate your account or temporarily. If your option is a permanent termination then if at a later point you wish to open an account again, you must follow the same steps as a customer who opens an account for the first time. Otherwise, you can re-open your account by contacting our customer support and making a deposit which will enable us to re-activate your account.

Chapter 14: Other Provisions

14.1. Force majeure: BetSpider cannot and will not be held accountable or by any way liable for delays, losses, damages or failures that have resulted from circumstances that are outside our control.

14.2. Changes: It is in our right to make amends to the provisions herein at any time we deem necessary. We are not obliged to provide prior notice; hence, it is your responsibility to return here and keep updated for any developments. Continuance of usage of both the software and the platform will be construed as acceptance from you of any amendments.

14.3. Assignment of rights: Any and all rights that are granted through these terms pertain to your person and your person alone. You may not transfer, sell, delegate, assign or be any means include a third party without our written consent. However, BetSpider may do so with its rights and obligations at any time without your consent.

14.4. The agreement as a whole: You accept, acknowledge and confirm that you are entering this contract under the terms set herein. There is no provision that may exclude liability for fraud.

14.5. Severance: Should there be a case where any term in this agreement be deemed by a court as unlawful, or cannot be implemented, or is devoid of content, then it will be severed as per the required extent without modification of the rest of the clauses herein.

14.6. Jurisdiction: The Agreement and any matters related, derived, or stem to and by it, shall be governed by the laws of Curaçao. Each party irrevocably agrees that the relevant institutions of eGaming Curaçao shall have exclusive jurisdiction in relation to any claim, dispute, or difference concerning the Agreement and any matter arising therefrom and irrevocably waives any right to object to an action being brought to those institutions, or to claim that the action has been brought to an inconvenient forum, or that those organizations do not have jurisdiction.

14.7. Validity: Any and all translations of this agreement are for reference purposes only. The English text shall always prevail in any and all instances of disagreement.