Privacy Policy
Our commitment into respecting and protecting your privacy
The terms of this Policy in collusion with those included in the Terms & Conditions, describe the basis upon which we handle the personal information that we either collect from you, or you provide us with. We strongly recommend than you read them very carefully. As per the provisions of the Data Protection Act of 1998, the entity designated as «data controller», is BetSpider.
Information to be gathered
The following pieces of information that concern you, may be collected:
- Any and all pieces of information that you willingly submit to us either through the site, at the time that you register for an account, or through the platform software that is available through our services.
- Any and all additional information that will be required should you report an issue that needs resolution, or when you contact us by any means (electronic, telephone, mail).
- Any and all details of the financial or other transactions that you carry out through the use of our services.
- Any and all details from your visits to our site like traffic and location data, as well as any and all resources that you use.
Cookies and URLs
For the purposes of system administration and reporting, we will also collect your IP address, the browser you have used and your operating system at the time you access our platform.
For the purpose of improving our product and delivering a better service, we may obtain information through the storage on your hard drive of a cookie file. Such action enables us to know who you are, recognize you whenever you visit the site and monitor the proper usage of our platform. You have the right to refuse the installation of our cookies through the settings of your browser, however, we have to inform you that if you choose to do so, it is possible that your access to certain parts of our software may be limited or restricted altogether.
Personal information storage
Absolute safety of your personal data transmitted over the internet cannot be guaranteed. You acknowledge and accept that it is your choice to transmit said data and that you undertake any and all risk involved. We will do our due diligence for the protection of your information and, after its reception, every feature and process to safeguard it will be implemented for the prevention of any access that is not duly authorized.
How will the information be used
The data that we collect and store about you can and will be used in any of the following ways:
- For the most effective and efficient presentation of our platform to all devices that access our site
- For the access to the platform and the services that we have agreed upon
- For the successful completion of any and all obligations derived from the contract between you and our company
- For the monitoring of the proper usage of our platform and the verification of any debts that you may owe us
- For the maintenance, support, upgrading and any other changes that are required for our platform
- For contacting you via post, email or telephone
Information disclosure
BetSpider will not reveal any information to third parties without your consent unless:
- For the most effective and efficient presentation of our platform to all devices that access our site
- For the access to the platform and the services that we have agreed upon
- For the successful completion of any and all obligations derived from the contract between you and our company
- For the monitoring of the proper usage of our platform and the verification of any debts that you may owe us
- For the maintenance, support, upgrading and any other changes that are required for our platform
- For contacting you via post, email or telephone
Access
As per the provisions of the aforementioned Act you are entitled to have access to any and all piece of information that we keep about you. You may choose to exercise that right by submitting a request to us. Please be advised that a reasonable fee may be applied for the coverage of our cost during the process of divulging to you the data that we have for you.
If you have any questions, requests or feedback addressing this privacy policy, you are welcome to send us a message at support@betspider.com.
